Industry News

Industry News

Creating Value for Seniors

We all age and we all want to age gracefully with dignity. There comes a time for those of us fortunate enough to live to advanced ages when we will all need a little help with the day-to-day tasks of life. Some of us are well prepared mentally and financially for these inevitable facts of reality.

Senior living professionals are responsible for creating the best possible experience for society's most experienced population.  Covid-19 has highlighted the best and worst care offered by each facility and their respective teams.

Senior care service providers who genuinely care about the well-being and day-to-day experience of their residents have cemented their reputation. Time and adversity tell all truths about the corporate character of each senior living community.  

Mapping Senior Living Journey — Customer Centric Solutions LLC | CX Strategy and Experience Design
Using Technology to Address Challenges Exposed by COVID
COVID-19 made clear the need to overhaul technology capabilities in senior living facilities everywhere. The next wave of senior care’s tech evolution - Affordable Housing, Assisted Living, Content Partners, Features, Independent Living, Industry Content, Operations, People, Technology
7 Steps to Successful Senior Living Marketing | Retirement Living
Prospective customers are searching for you. Boost your senior living marketing with Retirement Living to ensure they can find you and connect you directly.

I used to believe any business can be replicated with enough resources and effort. A business model and concept may be imitated by competitors. The value created for residents of the senior living community is the experience each resident enjoys in their day-to-day lives.

Delivering consistent customer experience of the highest calibre requires systemic management of the resident's experience from the first community tour to the satisfied long-term resident status.    

Industry-specific best practices may guide your business development strategy. The ultimate success of any business is unique to each company and how they implement and manage their operations policy.

People-centric businesses are dynamic and need to be agile accommodating and consistent. In an environment where your customers live at your place of business and revenue is generated by those residents their experience and happiness are paramount to success.  

Senior Living CEOs Share Best Practices for Changing Industry
From attracting talented Millennial workers to catering to a whole new breed of Baby Boomer retirees, the senior living field is experiencing change at every
5 Communication Best Practices for Senior Living Facilities During COVID-19 Pandemic - Reputation
Senior living facilities are taking precautions to protect residents against COVID-19. Communication best practices can help lessen the fear brought on by the pandemic.